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Véolia Apa Nova Ploiesti |
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Apa Nova Ploiesti is at the clients' disposal through its reactivity and the respect of its commitments, identifying their needs and expectations. In this category we can include the negotiation process with our suppliers in order to obtain the equipments and the machine parts, etc ... all is reflected in our every day activity, therefore on our client, too.
Considering this responsibility, Apa Nova Ploiesti intended to develop its employees' negotiation skills. In this way, 3 instruction sessions regarding the negotiation techniques, in total 24 persons trained and 384 training hours, were organized with EURO coaching team support.
Apa Nova Ploiesti believes these three training sessions were efficient, the results coming in sight in the contracts signed with the suppliers and, therefore, in the daily activity of the company.
As to the EURO coaching quality service, it is more than satisfactory, this is the conclusion of the participants: the training respected the theme, was result oriented, enriched with specific case studies, and the time for the training was sufficient.
Agnes BOGDAN
Responsabil Comunicare
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Aventis Pasteur |
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BRD Finance |
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Bam Boo |
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The cooperation between EURO coaching and Andromède Décor (bam boo shops) began in 2004 and follows more aspects with different themes for the bam boo team.
EURO coaching criteria are well defined and worked out, supporting bam boo to create and to maintain good professional relations with the clients. More over, during the training sessions the communication style is free and amicable, presenting new standards concerning the coordinating and the adaptability of our shop network to the market. The "mystery shopping" service concurs in the standards quality increasing and in the bam boo employees' evaluation behavior.
Professionalism, adaptability, integrity - some of the strong points that label EURO coaching team.
Alexandra Dumitru
HR Manager
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Corporate Office
Solutions |
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Plexirom |
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GrasSavoye |
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Sonya
Mod |
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The cooperation with EURO coaching team has been lasting for many years. Our relationships are constructive, offering a clearer image on how our shops network functions.
With EURO coaching's team support, we succeeded to improve the relations with our Customers, our Image and the management.
Alexandre Eram
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Oracle |
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L’Oréal
professionnel |
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We have collaborated with EURO coaching for the Mystery Shopping project. The Mysterious Clients checked our best salons. The entire activity was properly organized, the questionnaires were correctly filled in. We appreciated the final rapport and the recommendations proposed by EURO coaching in order to improve the services offered in our salons.
Ruxandra GABUDEAN
Marketing Manager
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HDS Inmedio |
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As a subsidiary of an international holding, HDS Inmedio is in Romania a company with a great human potential having in view a complete developing. Whence our need to find a training consultant able to adapt himself to our present and future expectations, according to our French culture and management.
The customized approach, adapted to the clients' sector of activity, makes EURO coaching a real partner, not just a supplier. This attitude, before and during the training sessions, favored a trust relationship with HDS Inmedio's team.
At this time, EURO coaching continue to support our development by offering new techniques, adapted to our needs in a permanent evolution.
Emmanuel de Place
Directeur HDS Inmedio
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Accor
Services |
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Their reports allow us to synthetize the results and to compare the present situation with our standards. This helps us to organize the right actions for solving the aspects less favorable and permit us to identify the right direction for our future training needs.
EUROcoaching offers us, through these evaluations sessions, all the useful information to improve our Service and Image quality.
The reports delivered by EUROcoaching are well structured and contain all the needed information on the most important criteria.
Accor Services
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Dalkia |
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Casa
di Luigi |
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Our cooperation with EURO coaching started with the Mystery Shopping project. During my presence in the shops, the salespersons were smiling and nice with the Customers. But, when I was not there, the information offered by my friends or other persons, was different.
This aspect made me put into practice Mystery Shopping inquiries. Thanks to the monthly reports obtained, we could appreciate the strong and the week points of our personnel. These permitted us to encourage, congratulate and help our employees. After a few months, I can confirm the professionalism and the seriousness of EURO coaching team leaded to an increasing of the service quality offered to our clients.
Thanks to the entire team.
Karine Marchand
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Mobexpert |
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Experience, Professionalism, Energy
Passion, Partner spirit
These are the treats which define the cooperation with EUROcoaching!
Elena Paiu
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Apa Nova Bucureşti |
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Auchan - MGV Hypermarche |
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ACVIA APOTHEQUE |
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OMV |
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Lee Cooper |
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RCI Leasing |
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Luxcom Style |
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Gefco |
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Gefco |
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Rentrop & Straton |
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BRD Société Générale |
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Citroën |
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Banque Accord |
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Ipso Renault |
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MOA |
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